Effective date: 29th April 2025
Unfrazzled (“us”, “we”, or “our”) operates the
website (hereinafter referred to as the “Service”).
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our Service. It also explains the choices you have regarding your personal data.
By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from
.
Service
Service is the website
operated by Unfrazzled.
Personal Data
Personal Data means any information that relates to an identified or identifiable living individual.
Usage Data
Usage Data is data collected automatically, generated either by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small data files stored on your device (computer or mobile device).
Data Controller
For the purposes of the UK GDPR, Unfrazzled is the Data Controller of your Personal Data.
Data Processors (or Service Providers)
A Data Processor is a natural or legal person who processes Personal Data on behalf of the Data Controller.
Data Subject (or User)
A Data Subject is any living individual using our Service and the subject of Personal Data.
We collect several types of information for various purposes to provide and improve our Service.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:
Email address, first and last name, Postal address (including City, County, Postcode)Phone number, Payment information (handled by secure third-party providers) Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing, promotional materials, and other information that may interest you. You can opt out at any time by following the unsubscribe link in our communications.
Usage Data
We may also collect Usage Data, such as:
IP address, Browser type and version, Pages visited, Time and date of visit, Time spent on pages, Device identifiers and diagnostic data
Tracking & Cookies Data
We use Cookies and similar technologies to monitor activity on our Service and store certain information.
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our Service may not function properly without cookies.
Examples of Cookies we use:
Session Cookies (for Service operation)Preference Cookies (to remember preferences)Security Cookies (for security purposes)
Use of Data
Unfrazzled uses the collected data for purposes including:
To provide, maintain, and improve our Service.
To notify you about changes to our Service.
To allow you to participate in interactive features.
To provide customer support.
To gather analysis for improving the Service, To monitor usage and detect technical issues.
To send you news, offers, and updates (if you have opted in).
We process your Personal Data under the following legal bases:
Your consent.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests (provided your rights do not override them).
We retain your Personal Data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations.
Usage Data is generally retained for a shorter period unless required for security or improvement of our Service.
Your information, including Personal Data, may be transferred to and maintained on servers outside your jurisdiction. However, we will ensure appropriate safeguards are in place to protect your data.
By submitting your information, you agree to this transfer, storing, or processing.
Disclosure of Data
Disclosure for Law Enforcement
We may disclose Personal Data where required to do so by law or in response to valid requests by public authorities.
Other Legal Requirements
Unfrazzled may disclose your Personal Data if necessary to:
Comply with legal obligations.
Protect our rights or property.
Prevent or investigate wrongdoing.
Protect user safety.
Defend against legal claims.
Security of Data
The security of your data is important to us. We use appropriate technical and organisational measures to protect your Personal Data, but no method of transmission over the internet is 100% secure.
Your Data Protection Rights
Under UK GDPR, you have the right to:
Access, update, or delete your Personal Data.
Rectify inaccurate data.
Object to processing.
Restrict processing.
Data portability.
Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us at
.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Service Providers
We may employ third-party companies and individuals to facilitate our Service.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use Google Analytics to monitor and analyse use of our Service.
You can opt out of Google Analytics tracking by installing the opt-out browser add-on.
Google Privacy Policy
We use third-party payment processors, such as:
Stripe
Stripe Privacy Policy
PayPal
PayPal Privacy Policy
We do not store or collect your payment details.
Our Service may contain links to other websites not operated by us. We are not responsible for the content, policies, or practices of third-party sites.
Children’s Privacy
Our Service is not directed at anyone under the age of 18.
We do not knowingly collect Personal Data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be notified by posting the new policy on this page.
We encourage you to review this Privacy Policy periodically for updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]